{"id":262605,"date":"2024-05-29T09:38:57","date_gmt":"2024-05-29T09:38:57","guid":{"rendered":"https:\/\/www.ninjaone.com\/?p=262605"},"modified":"2025-03-31T14:04:45","modified_gmt":"2025-03-31T14:04:45","slug":"meilleurs-outils-reporting","status":"publish","type":"post","link":"https:\/\/www.ninjaone.com\/fr\/blog\/meilleurs-outils-reporting\/","title":{"rendered":"Les 10 meilleurs outils de reporting pour les d\u00e9partements informatiques"},"content":{"rendered":"<p>Les d\u00e9partements informatiques savent de combien de donn\u00e9es ils ont besoin pour examiner les performances des serveurs, la sant\u00e9 du r\u00e9seau et l&rsquo;activit\u00e9 des utilisateurs &#8211; il s&rsquo;agit d&rsquo;un flux constant. Cependant, le volume de ces informations peut devenir trop important et vous emp\u00eacher de discerner ce qui compte de ce qui peut \u00eatre ignor\u00e9. Cela peut entra\u00eener un manque de rationalisation du flux de travail ou des probl\u00e8mes allant de r\u00e9ponses tardives \u00e0 des probl\u00e8mes informatiques non r\u00e9solus, ce qui peut perturber des processus commerciaux essentiels.<\/p>\n<p>C&rsquo;est pourquoi il est n\u00e9cessaire de disposer d&rsquo;un <strong>outil de reporting informatique qui fasse partie des meilleurs<\/strong>\u00a0. En respectant les bonnes pratiques en mati\u00e8re de rapports informatiques, ces outils peuvent transformer ce flux constant en informations exploitables, ce qui vous permet d&rsquo;identifier et de traiter les probl\u00e8mes potentiels avant qu&rsquo;ils ne s&rsquo;aggravent. L&rsquo;utilisation d&rsquo;un outil informatique dot\u00e9 de fonctions de reporting compl\u00e8tes vous permet d&rsquo;avoir une vision claire de votre infrastructure informatique et d&rsquo;am\u00e9liorer le flux de travail.<\/p>\n<hr \/>\n<h2 id=\"top\">Table des mati\u00e8res\u00a0:<\/h2>\n<ol>\n<li><a href=\"#best-it-reporting-tools-1\">NinjaOne<\/a><\/li>\n<li><a href=\"#best-it-reporting-tools-2\">SolarWinds Service Desk<\/a><\/li>\n<li><a href=\"#best-it-reporting-tools-3\">ManageEngine Service Desk Plus<\/a><\/li>\n<li><a href=\"#best-it-reporting-tools-4\">SysAid<\/a><\/li>\n<li><a href=\"#best-it-reporting-tools-5\">Atera<\/a><\/li>\n<li><a href=\"#best-it-reporting-tools-6\">IT Glue<\/a><\/li>\n<li><a href=\"#best-it-reporting-tools-7\">Progress WhatsUp Gold<\/a><\/li>\n<li><a href=\"#best-it-reporting-tools-8\">Auvik<\/a><\/li>\n<li><a href=\"#best-it-reporting-tools-9\">Paessler PRTG<\/a><\/li>\n<li><a href=\"#best-it-reporting-tools-10\">Datadog<\/a><\/li>\n<\/ol>\n<hr \/>\n<div class=\"in-context-cta\"><p>Inscrivez-vous pour un <a href=\"https:\/\/www.ninjaone.com\/fr\/phase-de-test-gratuit\/\">essai gratuit<\/a> de NinjaOne.<\/p>\n<\/div>\n<h2>Qu&rsquo;est-ce qu&rsquo;un outil de reporting informatique\u00a0?<\/h2>\n<p>Un outil de reporting informatique est une solution qui rassemble, analyse et visualise les donn\u00e9es de votre infrastructure informatique. Ces informations peuvent concerner aussi bien l&rsquo;\u00e9tat du serveur et les performances du r\u00e9seau que l&rsquo;activit\u00e9 de l&rsquo;utilisateur et l&rsquo;utilisation des applications. Un outil de reporting informatique peut \u00eatre un logiciel d&rsquo;application autonome ou faire partie d&rsquo;un syst\u00e8me plus large de gestion des terminaux.<\/p>\n<p>Il peut \u00e9galement consolider les informations dans des rapports et des tableaux de bord clairs afin d&rsquo;obtenir une visibilit\u00e9 sur l&rsquo;ensemble de l&rsquo;infrastructure informatique, d&rsquo;aider \u00e0 identifier les tendances et les probl\u00e8mes potentiels, de prendre des d\u00e9cisions \u00e9clair\u00e9es fond\u00e9es sur des donn\u00e9es, et bien d&rsquo;autres choses encore.<\/p>\n<h2>Ce qu&rsquo;il faut rechercher dans un outil de reporting informatique<\/h2>\n<p>Vous \u00eates peut-\u00eatre \u00e0 la recherche d&rsquo;une solution de reporting informatique pour r\u00e9pondre aux besoins de votre entreprise. Mais quels sont les crit\u00e8res \u00e0 prendre en compte lors de vos recherches\u00a0? Voici quelques facteurs cl\u00e9s et fonctionnalit\u00e9s dont tenir compte\u00a0:<\/p>\n<h3>1. La pr\u00e9cision des donn\u00e9es<\/h3>\n<p>La pr\u00e9sentation de donn\u00e9es exactes est ce qui fait la fiabilit\u00e9 d&rsquo;un outil de reporting informatique. Il va de soi que vous recherchez un outil capable de fournir des informations fiables, vous permettant de prendre des d\u00e9cisions en connaissance de cause et d&rsquo;\u00e9viter des erreurs co\u00fbteuses. Apr\u00e8s tout, la valeur des donn\u00e9es s&rsquo;\u00e9value \u00e0 l&rsquo;aune de leur exactitude. Des donn\u00e9es pr\u00e9cises b\u00e9n\u00e9ficieraient \u00e9galement aux d\u00e9partements informatiques car cela leur permettrait de prendre des d\u00e9cisions fond\u00e9es sur ces derni\u00e8res.<\/p>\n<h3>2. L&rsquo;interface utilisateur<\/h3>\n<p>Un outil de reporting informatique dot\u00e9 d&rsquo;une interface utilisateur intuitive est toujours un avantage pour les d\u00e9partements informatiques. Il fournit des informations dans un format concis et facile \u00e0 comprendre. Cela permet de passer moins de temps \u00e0 comprendre la nature du rapport et de se concentrer plut\u00f4t sur les donn\u00e9es pr\u00e9sent\u00e9es.<\/p>\n<h3>3. L&rsquo;automatisation<\/h3>\n<p>Certains outils de reporting informatique tirent parti de l&rsquo;automatisation pour rationaliser davantage le processus de reporting. Ces outils peuvent automatiser la collecte de donn\u00e9es, la production de rapports et leur distribution aux parties prenantes et aux personnes concern\u00e9es. Vous pouvez chercher un outil de reporting informatique qui permette de g\u00e9n\u00e9rer des rapports de mani\u00e8re automatis\u00e9e, de fa\u00e7on coh\u00e9rente et selon un calendrier pr\u00e9d\u00e9fini, \u00e9liminant ainsi la n\u00e9cessit\u00e9 d&rsquo;une intervention manuelle.<\/p>\n<h3>4. Un reporting historique<\/h3>\n<p>L&rsquo;acc\u00e8s aux donn\u00e9es historiques d&rsquo;une infrastructure informatique peut vous permettre d&rsquo;obtenir des informations approfondies sur les tendances en mati\u00e8re de performances. Cette fonctionnalit\u00e9 permet aux d\u00e9partements informatiques d&rsquo;identifier les domaines \u00e0 am\u00e9liorer et de pr\u00e9voir les besoins futurs en ressources, ce qui favorise en fin de compte une maintenance proactive et des op\u00e9rations informatiques efficaces.<\/p>\n<h3>5. Des rapports en temps r\u00e9el<\/h3>\n<p>L&rsquo;objectif des rapports informatiques est de fournir des donn\u00e9es \u00e0 jour concernant l&rsquo;\u00e9tat actuel de votre infrastructure informatique. La fonctionnalit\u00e9 de reporting en temps r\u00e9el am\u00e9liore les capacit\u00e9s de votre outil de reporting informatique en fournissant les donn\u00e9es les plus r\u00e9centes, \u00e0 la minute pr\u00e8s. Cela permet aux d\u00e9partements informatiques d&rsquo;identifier et de traiter les probl\u00e8mes d\u00e8s qu&rsquo;ils surviennent, de minimiser les p\u00e9riodes d&rsquo;inactivit\u00e9 et de maximiser la productivit\u00e9 des utilisateurs.<\/p>\n<p>&nbsp;<\/p>\n<h2>Les meilleurs outils de reporting informatique<\/h2>\n<p><em>Toutes les donn\u00e9es de notation de G2 et Capterra datent d&rsquo;avril 2024.<\/em><\/p>\n<h2 id=\"best-it-reporting-tools-1\">1. NinjaOne<\/h2>\n<p>NinjaOne est une solution de gestion unifi\u00e9e des terminaux qui rationalise les t\u00e2ches informatiques habituelles. Le <a href=\"https:\/\/www.ninjaone.com\/fr\/?page_id=774678\" target=\"_blank\" rel=\"noopener\">leader des logiciels de gestion des terminaux (selon G2)<\/a> propose des fonctionnalit\u00e9s informatiques essentielles, d\u00e9velopp\u00e9es dans un souci de qualit\u00e9 et d&rsquo;exp\u00e9rience utilisateur agr\u00e9able. NinjaOne permet aux d\u00e9partements informatiques de b\u00e9n\u00e9ficier d&rsquo;une suite compl\u00e8te de fonctionnalit\u00e9s, y compris une suite de reporting performante.<\/p>\n<h2>Les points forts de NinjaOne<\/h2>\n<ul>\n<li><strong>Une gestion unifi\u00e9e des terminaux.<\/strong> NinjaOne suit une approche de type \u00ab\u00a0<a href=\"https:\/\/www.ninjaone.com\/fr\/blog\/logiciel-a-guichet-unique-explications\/\" target=\"_blank\" rel=\"noopener\">panneau de contr\u00f4le centralis\u00e9<\/a>\u00a0\u00bb qui donne aux administrateurs informatiques une bonne vue d&rsquo;ensemble de leurs terminaux g\u00e9r\u00e9s. L&rsquo;un des avantages est que les d\u00e9partements informatiques peuvent ainsi consolider la collecte de donn\u00e9es et \u00e9tablir des rapports \u00e0 partir d&rsquo;une seule plateforme centralis\u00e9e, ce qui simplifie la gestion et la surveillance informatiques.<\/li>\n<li><strong>Des rapports fiables.<\/strong> NinjaOne est une plateforme qui donne la priorit\u00e9 \u00e0 la fiabilit\u00e9 en maintenant la pr\u00e9cision quand elle fournit des donn\u00e9es exactes. La <a href=\"https:\/\/www.ninjaone.com\/fr\/rmm\/rapport-itam\" target=\"_blank\" rel=\"noopener\">fonction de reporting<\/a> de la plateforme permet de cr\u00e9er des rapports pertinents qui utilisent des graphiques hautement personnalisables pour une analyse visuellement convaincante et riche en indicateurs cl\u00e9s.<\/li>\n<li><strong>Un g\u00e9n\u00e9rateur de rapports et de mod\u00e8les.<\/strong> NinjaOne rationalise les rapports gr\u00e2ce \u00e0 sa fonctionnalit\u00e9 de cr\u00e9ation de rapports, permettant une certaine flexibilit\u00e9 dans la g\u00e9n\u00e9ration de rapports pr\u00e9sentant des donn\u00e9es importantes pour les d\u00e9partements informatiques ou leurs clients. L&rsquo;outil de reporting de la solution de gestion des terminaux comporte \u00e9galement des mod\u00e8les pr\u00e9d\u00e9finis qui r\u00e9pondent aux besoins sp\u00e9cifiques \u00e0 l&rsquo;informatique en mati\u00e8re de reporting. Cela acc\u00e9l\u00e8re le processus de g\u00e9n\u00e9ration de rapports, permettant aux professionnels de l&rsquo;informatique de se concentrer sur d&rsquo;autres t\u00e2ches informatiques plut\u00f4t que de passer des heures \u00e0 cr\u00e9er des rapports \u00e0 partir de z\u00e9ro.<\/li>\n<li><strong>L&rsquo;automatisation des rapports.<\/strong> La fonctionnalit\u00e9 de <a href=\"https:\/\/www.ninjaone.com\/fr\/plateforme-de-gestion-de-terminaux\/outils-de-reporting-informatique\/\" target=\"_blank\" rel=\"noopener\">reporting informatique de NinjaOne<\/a> exploite les capacit\u00e9s d&rsquo;automatisation de la gestion des terminaux. La plateforme permet aux \u00e9quipes informatiques de programmer une g\u00e9n\u00e9ration automatis\u00e9e des rapports, pour garantir que ces derniers soient g\u00e9n\u00e9r\u00e9s et livr\u00e9s selon un calendrier pr\u00e9d\u00e9termin\u00e9 afin de r\u00e9duire la n\u00e9cessit\u00e9 d&rsquo;une intervention manuelle dans l&rsquo;ex\u00e9cution de cette t\u00e2che informatique essentielle.<\/li>\n<li><strong>Des rapports de conformit\u00e9.<\/strong> Les rapports de conformit\u00e9 permettent de s&rsquo;assurer qu&rsquo;une entreprise respecte les r\u00e9glementations du secteur et les politiques internes. NinjaOne am\u00e9liore les rapports de conformit\u00e9 en utilisant des s\u00e9lections de rapports adaptables, en simplifiant les processus d&rsquo;audit et la gestion de la conformit\u00e9. Cette fonctionnalit\u00e9 s&rsquo;int\u00e8gre \u00e9galement \u00e0 la celle d&rsquo;automatisation de NinjaOne pour informer automatiquement les groupes informatiques de toute compromission de la s\u00e9curit\u00e9 ou de toute infraction \u00e0 la politique par le biais d&rsquo;un syst\u00e8me de notification performant, ce qui permet des actions correctives imm\u00e9diates.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4 class=\"column-top-margin\">NinjaOne, \u00e9valu\u00e9 par\u00a0G2<\/h4>\n<table class=\"we-are-the-best\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\">Cat\u00e9gorie<\/th>\n<th class=\"\">Note NinjaOne<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\">4,8 sur 5 (<a href=\"https:\/\/www.g2.com\/products\/ninjaone-formerly-ninjarmm\/reviews\" target=\"_blank\" rel=\"noopener\">1 108<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Le produit a-t-il \u00e9t\u00e9 un bon partenaire commercial\u00a0?<\/td>\n<td class=\"\">9,6<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Qualit\u00e9 de l&rsquo;assistance<\/td>\n<td class=\"\">9,4<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;administration<\/td>\n<td class=\"\">9,3<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\">9,3<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"overflow-x: auto;\"><\/div>\n<h4>NinjaOne, \u00e9valu\u00e9 par\u00a0Capterra<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 74.3328%;\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\" style=\"width: 96.3206%;\">Cat\u00e9gorie<\/th>\n<th class=\"\" style=\"width: 87.4329%;\">Note NinjaOne<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,8 sur 5 (<a href=\"https:\/\/www.capterra.com\/p\/184229\/NinjaOne\/\" target=\"_blank\" rel=\"noopener nofollow\">208<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,8<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Service client<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,8<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Caract\u00e9ristiques<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,6<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Rapport qualit\u00e9-prix<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,7<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Probabilit\u00e9 de recommander le produit<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">92\u00a0%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"in-context-cta\"><p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Le logiciel de gestion informatique de NinjaOne ne vous force \u00e0 rien et ne comporte pas de frais cach\u00e9s. <\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Si vous \u00eates pr\u00eat, <\/span><a href=\"https:\/\/www.ninjaone.com\/fr\/tarifs-rmm-france\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">demandez un devis gratuit<\/span><\/a><span style=\"font-weight: 400;\">, inscrivez-vous \u00e0 un <\/span><a href=\"https:\/\/www.ninjaone.com\/fr\/phase-de-test-gratuit\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">essai gratuit<\/span><\/a><span style=\"font-weight: 400;\"> de 14 jours ou <\/span><a href=\"https:\/\/www.ninjaone.com\/fr\/planifiez-une-demo-gratuite-fr\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">regardez une d\u00e9mo<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">Retour en haut de la page<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"best-it-reporting-tools-2\">2. SolarWinds Service Desk<\/h2>\n<p>Anciennement Samanage Service Platform, SolarWinds Service Desk est une solution de gestion informatique bas\u00e9e sur le cloud qui aide \u00e0 rationaliser les services d&rsquo;assistance informatique. Elle comprend un outil de reporting int\u00e9gr\u00e9 \u00e0 un tableau de bord, proposant aux \u00e9quipes informatiques une vue d&rsquo;ensemble des indicateurs de performance cl\u00e9s, des tendances des probl\u00e8mes courants, et plus encore.<\/p>\n<h4><\/h4>\n<h4 class=\"column-top-margin\">SolarWinds Service Desk, \u00e9valu\u00e9 par G2<\/h4>\n<table class=\"we-are-the-best\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\">Cat\u00e9gorie<\/th>\n<th class=\"\">Note SolarWinds Service Desk<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\">4,3 sur 5 (<a href=\"https:\/\/www.g2.com\/products\/solarwinds-service-desk\/reviews\" target=\"_blank\" rel=\"noopener\">704<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Le produit a-t-il \u00e9t\u00e9 un bon partenaire commercial\u00a0?<\/td>\n<td class=\"\">9,1<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Qualit\u00e9 de l&rsquo;assistance<\/td>\n<td class=\"\">9,0<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;administration<\/td>\n<td class=\"\">8,9<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\">9,0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"overflow-x: auto;\"><\/div>\n<h4>SolarWinds ServiceDesk, \u00e9valu\u00e9 par\u00a0Capterra<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 74.3328%;\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\" style=\"width: 96.3206%;\">Cat\u00e9gorie<\/th>\n<th class=\"\" style=\"width: 87.4329%;\">Note SolarWinds Service Desk<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,6 sur 5 (<a href=\"https:\/\/www.capterra.com\/p\/129478\/Solarwinds-Service-Desk\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\">570<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,6<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Service client<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,7<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Caract\u00e9ristiques<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,4<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Rapport qualit\u00e9-prix<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,5<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Probabilit\u00e9 de recommander le produit<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">87\u00a0%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">Retour en haut de la page<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"best-it-reporting-tools-3\">3. ManageEngine ServiceDesk Plus<\/h2>\n<p>ManageEngine ServiceDesk Plus est un autre outil de gestion des services informatiques qui aide<\/p>\n<p>les entreprises \u00e0 rationaliser leurs processus d&rsquo;assistance informatique. La capacit\u00e9 de reporting de la plateforme utilise un tableau de bord qui montre les mesures essentielles relatives \u00e0 la performance de l&rsquo;infrastructure.<\/p>\n<h4><\/h4>\n<h4 class=\"column-top-margin\">ManageEngine ServiceDesk Plus, \u00e9valu\u00e9 par\u00a0G2<\/h4>\n<table class=\"we-are-the-best\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\">Cat\u00e9gorie<\/th>\n<th class=\"\">Note ManageEngine ServiceDesk Plus<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\">4,2 sur 5 (<a href=\"https:\/\/www.g2.com\/products\/manageengine-servicedesk-plus\/reviews\" target=\"_blank\" rel=\"noopener\">227<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Le produit a-t-il \u00e9t\u00e9 un bon partenaire commercial\u00a0?<\/td>\n<td class=\"\">8,2<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Qualit\u00e9 de l&rsquo;assistance<\/td>\n<td class=\"\">8,1<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;administration<\/td>\n<td class=\"\">8,4<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\">8,5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"overflow-x: auto;\"><\/div>\n<h4>ManageEngine ServiceDesk Plus, \u00e9valu\u00e9 par\u00a0Capterra<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 74.3328%;\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\" style=\"width: 96.3206%;\">Cat\u00e9gorie<\/th>\n<th class=\"\" style=\"width: 87.4329%;\">Note ManageEngine ServiceDesk Plus<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,4 sur 5 (<a href=\"https:\/\/www.capterra.com\/p\/179501\/ManageEngine-Service-Desk-Plus\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\">207<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,3<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Service client<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,2<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Caract\u00e9ristiques<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,3<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Rapport qualit\u00e9-prix<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,3<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Probabilit\u00e9 de recommander le produit<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">83\u00a0%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">Retour en haut de la page<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"best-it-reporting-tools-4\">4. SysAid<\/h2>\n<p>SysAid est une solution de gestion des services informatiques destin\u00e9e aux petites et moyennes entreprises et aux d\u00e9partements informatiques. Elle fournit un syst\u00e8me de soumission de tickets par le biais de ses fonctionnalit\u00e9s de service d&rsquo;assistance et assure le suivi et la gestion des actifs informatiques. SysAid utilise une solution de reporting qui fournit des outils d&rsquo;analyse montrant les principales mesures commerciales relatives \u00e0 la prestation de services informatiques.<\/p>\n<p>&nbsp;<\/p>\n<h4 class=\"column-top-margin\">SysAid, \u00e9valu\u00e9 par G2<\/h4>\n<table class=\"we-are-the-best\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\">Cat\u00e9gorie<\/th>\n<th class=\"\">Note SysAid<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\">4,5 sur 5 (<a href=\"https:\/\/www.g2.com\/products\/sysaid\/reviews\" target=\"_blank\" rel=\"noopener\">671<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Le produit a-t-il \u00e9t\u00e9 un bon partenaire commercial\u00a0?<\/td>\n<td class=\"\">9,1<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Qualit\u00e9 de l&rsquo;assistance<\/td>\n<td class=\"\">9,0<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;administration<\/td>\n<td class=\"\">8,7<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\">8,9<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"overflow-x: auto;\"><\/div>\n<h4>SysAid, \u00e9valu\u00e9 par\u00a0Capterra<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 74.3328%;\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\" style=\"width: 96.3206%;\">Cat\u00e9gorie<\/th>\n<th class=\"\" style=\"width: 87.4329%;\">Note SysAid<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,5 sur 5 (<a href=\"https:\/\/www.capterra.com\/p\/107225\/SysAid\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\">441<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,5<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Service client<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,5<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Caract\u00e9ristiques<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,5<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Rapport qualit\u00e9-prix<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">4,5<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 96.3206%;\">Probabilit\u00e9 de recommander le produit<\/td>\n<td class=\"\" style=\"width: 87.4329%;\">88\u00a0%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">Retour en haut de la page<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"best-it-reporting-tools-5\">5. Atera<\/h2>\n<p>Atera est une plateforme de gestion informatique con\u00e7ue pour les \u00e9quipes informatiques et les fournisseurs de services g\u00e9r\u00e9s afin de rationaliser les op\u00e9rations informatiques. Atera propose une suite de reporting qui fournit des informations sur l&rsquo;infrastructure informatique et la prestation de services.<\/p>\n<p>&nbsp;<\/p>\n<h4 class=\"column-top-margin\">Atera, \u00e9valu\u00e9 par\u00a0G2<\/h4>\n<table class=\"we-are-the-best\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\">Cat\u00e9gorie<\/th>\n<th class=\"\">Note Atera<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\">4,6 sur 5 (<a href=\"https:\/\/www.g2.com\/products\/atera\/reviews\" target=\"_blank\" rel=\"noopener\">518<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Le produit a-t-il \u00e9t\u00e9 un bon partenaire commercial\u00a0?<\/td>\n<td class=\"\">9,3<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Qualit\u00e9 de l&rsquo;assistance<\/td>\n<td class=\"\">9,0<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;administration<\/td>\n<td class=\"\">9,0<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\">9,2<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"overflow-x: auto;\"><\/div>\n<h4>Atera, \u00e9valu\u00e9 par\u00a0Capterra<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 74.3328%; height: 240px;\">\n<tbody>\n<tr class=\"avia-heading-row\" style=\"height: 48px;\">\n<th class=\"\" style=\"width: 96.3206%; height: 48px;\">Cat\u00e9gorie<\/th>\n<th class=\"\" style=\"width: 87.4329%; height: 48px;\">Note Atera<\/th>\n<\/tr>\n<tr class=\"\" style=\"height: 72px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 72px;\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 72px;\">4,6 sur 5 (<a href=\"https:\/\/www.capterra.com\/p\/144309\/Atera\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\">346<\/a>)<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,7<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Service client<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,5<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Caract\u00e9ristiques<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,3<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Rapport qualit\u00e9-prix<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,7<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Probabilit\u00e9 de recommander le produit<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">89\u00a0%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">Retour en haut de la page<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"best-it-reporting-tools-6\">6. IT Glue<\/h2>\n<p>IT Glue est une plateforme de documentation informatique destin\u00e9e aux d\u00e9partements informatiques internes et aux fournisseurs de services g\u00e9r\u00e9s. Ses capacit\u00e9s de reporting sont limit\u00e9es, ce qui peut \u00eatre id\u00e9al pour les utilisateurs qui ne recherchent que des informations de base, telles que l&rsquo;identification des documents manquants ou le suivi de l&rsquo;inventaire dans son ensemble. IT Glue s&rsquo;int\u00e8gre \u00e0 des outils tiers pour tout besoin de reporting plus pouss\u00e9.<\/p>\n<p>&nbsp;<\/p>\n<h4 class=\"column-top-margin\">IT Glue, \u00e9valu\u00e9 par\u00a0G2<\/h4>\n<table class=\"we-are-the-best\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\">Cat\u00e9gorie<\/th>\n<th class=\"\">Note IT Glue<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\">4,6 sur 5 (<a href=\"https:\/\/www.g2.com\/products\/it-glue\/reviews\" target=\"_blank\" rel=\"noopener\">413<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Le produit a-t-il \u00e9t\u00e9 un bon partenaire commercial\u00a0?<\/td>\n<td class=\"\">8,9<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Qualit\u00e9 de l&rsquo;assistance<\/td>\n<td class=\"\">8,7<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;administration<\/td>\n<td class=\"\">8,9<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\">9,1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"overflow-x: auto;\"><\/div>\n<h4>IT Glue, \u00e9valu\u00e9 par\u00a0Capterra<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 74.3328%; height: 240px;\">\n<tbody>\n<tr class=\"avia-heading-row\" style=\"height: 48px;\">\n<th class=\"\" style=\"width: 96.3206%; height: 48px;\">Cat\u00e9gorie<\/th>\n<th class=\"\" style=\"width: 87.4329%; height: 48px;\">Note IT Glue<\/th>\n<\/tr>\n<tr class=\"\" style=\"height: 72px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 72px;\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 72px;\">4,7 sur 5 (<a href=\"https:\/\/www.capterra.com\/p\/170401\/ITGlue\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\">243<\/a>)<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,5<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Service client<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,5<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Caract\u00e9ristiques<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,5<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Rapport qualit\u00e9-prix<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,5<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Probabilit\u00e9 de recommander le produit<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">87\u00a0%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">Retour en haut de la page<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"best-it-reporting-tools-7\">7. Progress WhatsUp Gold<\/h2>\n<p>Progress WhatsUp Gold est une solution informatique destin\u00e9e aux administrateurs syst\u00e8me ou r\u00e9seau \u00e0 la recherche d&rsquo;outils pour surveiller l&rsquo;\u00e9tat et les performances de leur infrastructure r\u00e9seau. Son outil de reporting propose des alertes en temps r\u00e9el via des notifications push et la g\u00e9n\u00e9ration de rapports, pour montrer les tendances et les vuln\u00e9rabilit\u00e9s de l&rsquo;infrastructure du r\u00e9seau.<\/p>\n<p>&nbsp;<\/p>\n<h4 class=\"column-top-margin\">Progress WhatsUp Gold, \u00e9valu\u00e9 par\u00a0G2<\/h4>\n<table class=\"we-are-the-best\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\">Cat\u00e9gorie<\/th>\n<th class=\"\">Note Progress WhatsUp Gold<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\">4,5 sur 5 (<a href=\"https:\/\/www.g2.com\/products\/progress-whatsup-gold\/reviews\" target=\"_blank\" rel=\"noopener\">303)<\/a><\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Le produit a-t-il \u00e9t\u00e9 un bon partenaire commercial\u00a0?<\/td>\n<td class=\"\">9,0<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Qualit\u00e9 de l&rsquo;assistance<\/td>\n<td class=\"\">8,8<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;administration<\/td>\n<td class=\"\">8,2<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\">8,5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"overflow-x: auto;\"><\/div>\n<h4>Progress WhatsUp Gold, \u00e9valu\u00e9 par\u00a0Capterra<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 74.3328%; height: 240px;\">\n<tbody>\n<tr class=\"avia-heading-row\" style=\"height: 48px;\">\n<th class=\"\" style=\"width: 96.3206%; height: 48px;\">Cat\u00e9gorie<\/th>\n<th class=\"\" style=\"width: 87.4329%; height: 48px;\">Note Progress WhatsUp Gold<\/th>\n<\/tr>\n<tr class=\"\" style=\"height: 72px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 72px;\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 72px;\">4,5 sur 5 (<a href=\"https:\/\/www.capterra.com\/p\/96050\/WhatsUp-Gold\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\">222<\/a>)<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,2<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Service client<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,5<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Caract\u00e9ristiques<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,4<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Rapport qualit\u00e9-prix<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,3<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Probabilit\u00e9 de recommander le produit<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">84\u00a0%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">Retour en haut de la page<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"best-it-reporting-tools-8\">8. Auvik<\/h2>\n<p>Auvik est un autre outil de surveillance du r\u00e9seau pour les d\u00e9partements informatiques qui aide \u00e0 simplifier la gestion du r\u00e9seau en g\u00e9rant divers r\u00e9seaux, terminaux et applications SaaS. La plateforme offre des fonctionnalit\u00e9s de reporting basiques qui peuvent fournir des informations sur l&rsquo;\u00e9tat du r\u00e9seau.<\/p>\n<p>&nbsp;<\/p>\n<h4 class=\"column-top-margin\">Auvik, \u00e9valu\u00e9 par\u00a0G2<\/h4>\n<table class=\"we-are-the-best\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\">Cat\u00e9gorie<\/th>\n<th class=\"\">Note Auvik<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\">4,5 sur 5 (<a href=\"https:\/\/www.g2.com\/products\/auvik-networks\/reviews\" target=\"_blank\" rel=\"noopener\">312<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Le produit a-t-il \u00e9t\u00e9 un bon partenaire commercial\u00a0?<\/td>\n<td class=\"\">9,1<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Qualit\u00e9 de l&rsquo;assistance<\/td>\n<td class=\"\">8,9<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;administration<\/td>\n<td class=\"\">8,7<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\">8,7<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"overflow-x: auto;\"><\/div>\n<h4>Auvik, \u00e9valu\u00e9 par\u00a0Capterra<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 74.3328%; height: 240px;\">\n<tbody>\n<tr class=\"avia-heading-row\" style=\"height: 48px;\">\n<th class=\"\" style=\"width: 96.3206%; height: 48px;\">Cat\u00e9gorie<\/th>\n<th class=\"\" style=\"width: 87.4329%; height: 48px;\">Note Auvik<\/th>\n<\/tr>\n<tr class=\"\" style=\"height: 72px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 72px;\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 72px;\">4,5 sur 5 (<a href=\"https:\/\/www.capterra.com\/p\/145245\/Auvik\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\">72<\/a>)<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,4<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Service client<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,6<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Caract\u00e9ristiques<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,5<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Rapport qualit\u00e9-prix<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,3<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Probabilit\u00e9 de recommander le produit<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">88\u00a0%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">Retour en haut de la page<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"best-it-reporting-tools-9\">9. Paessler PRTG<\/h2>\n<p>Paessler PRTG est une solution d&rsquo;infrastructure unifi\u00e9e qui offre des fonctionnalit\u00e9s de surveillance pour vos infrastructures informatiques, OT et IdO. Elle est dot\u00e9e de fonctions de reporting qui vous permettent de g\u00e9n\u00e9rer des rapports imm\u00e9diats ou planifi\u00e9s.<\/p>\n<p>&nbsp;<\/p>\n<h4 class=\"column-top-margin\">Paessler PRTG, \u00e9valu\u00e9 par\u00a0G2<\/h4>\n<table class=\"we-are-the-best\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\">Cat\u00e9gorie<\/th>\n<th class=\"\">Note Paessler PRTG<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\">4,6 sur 5 (<a href=\"https:\/\/www.g2.com\/products\/paessler-prtg\/reviews\" target=\"_blank\" rel=\"noopener\">87<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Le produit a-t-il \u00e9t\u00e9 un bon partenaire commercial\u00a0?<\/td>\n<td class=\"\">8,7<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Qualit\u00e9 de l&rsquo;assistance<\/td>\n<td class=\"\">8,3<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;administration<\/td>\n<td class=\"\">8,5<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\">8,5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"overflow-x: auto;\"><\/div>\n<h4>Paessler PRTG, \u00e9valu\u00e9 par\u00a0Capterra<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 74.3328%; height: 240px;\">\n<tbody>\n<tr class=\"avia-heading-row\" style=\"height: 48px;\">\n<th class=\"\" style=\"width: 96.3206%; height: 48px;\">Cat\u00e9gorie<\/th>\n<th class=\"\" style=\"width: 87.4329%; height: 48px;\">Note Paessler PRTG<\/th>\n<\/tr>\n<tr class=\"\" style=\"height: 72px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 72px;\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 72px;\">4,6 sur 5 (<a href=\"https:\/\/www.capterra.com\/p\/21581\/PRTG-Network-Monitor\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\">227<\/a>)<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,5<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Service client<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,3<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Caract\u00e9ristiques<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,5<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Rapport qualit\u00e9-prix<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,3<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Probabilit\u00e9 de recommander le produit<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">88\u00a0%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">Retour en haut de la page<\/a><\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"best-it-reporting-tools-10\">10. Datadog<\/h2>\n<p>Datadog est une plateforme de surveillance et de s\u00e9curit\u00e9 bas\u00e9e sur le cloud qui permet aux d\u00e9veloppeurs, aux \u00e9quipes d&rsquo;exploitation informatique et aux \u00e9quipes de s\u00e9curit\u00e9 d&rsquo;avoir une visibilit\u00e9 sur l&rsquo;ensemble de leur infrastructure informatique. La plateforme propose des fonctionnalit\u00e9s de reporting qui permettent aux utilisateurs de g\u00e9n\u00e9rer des rapports sur l&rsquo;\u00e9tat et les performances de leur infrastructure informatique.<\/p>\n<h4 class=\"column-top-margin\">Datadog, \u00e9valu\u00e9 par G2<\/h4>\n<p>&nbsp;<\/p>\n<table class=\"we-are-the-best\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\">Cat\u00e9gorie<\/th>\n<th class=\"\">Note Datadog<\/th>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\">4,3 sur 5 (<a href=\"https:\/\/www.g2.com\/products\/datadog\/reviews\" target=\"_blank\" rel=\"noopener\">468<\/a>)<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Le produit a-t-il \u00e9t\u00e9 un bon partenaire commercial\u00a0?<\/td>\n<td class=\"\">8,5<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Qualit\u00e9 de l&rsquo;assistance<\/td>\n<td class=\"\">8,3<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;administration<\/td>\n<td class=\"\">8,4<\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\">8,2<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>Datadog, \u00e9valu\u00e9 par\u00a0Capterra<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 74.3328%; height: 240px;\">\n<tbody>\n<tr class=\"avia-heading-row\" style=\"height: 48px;\">\n<th class=\"\" style=\"width: 96.3206%; height: 48px;\">Cat\u00e9gorie<\/th>\n<th class=\"\" style=\"width: 87.4329%; height: 48px;\">Note Datadog<\/th>\n<\/tr>\n<tr class=\"\" style=\"height: 72px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 72px;\">Dans l&rsquo;ensemble<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 72px;\">4,5 sur 5 (<a href=\"https:\/\/www.capterra.com\/p\/135453\/Datadog-Cloud-Monitoring\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\">242<\/a>)<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,3<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Service client<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,3<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Caract\u00e9ristiques<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,5<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Rapport qualit\u00e9-prix<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">4,1<\/td>\n<\/tr>\n<tr class=\"\" style=\"height: 24px;\">\n<td class=\"\" style=\"width: 96.3206%; height: 24px;\">Probabilit\u00e9 de recommander le produit<\/td>\n<td class=\"\" style=\"width: 87.4329%; height: 24px;\">82\u00a0%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">Retour en haut de la page<\/a><\/p>\n<p>&nbsp;<\/p>\n<h4 class=\"column-top-margin\">Comparaison des outils de reporting informatique (G2)<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 72.6395%;\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\" style=\"width: 34.2892%;\">Cat\u00e9gorie<\/th>\n<td style=\"width: 9.72973%;\"><strong>NinjaOne<\/strong><\/td>\n<td style=\"width: 11.6216%;\"><strong>SolarWinds Service Desk<\/strong><\/td>\n<td style=\"width: 14.8649%;\"><strong>ManageEngine ServiceDesk Plus<\/strong><\/td>\n<td style=\"width: 7.02703%;\"><strong>SysAid<\/strong><\/td>\n<td style=\"width: 5.67568%;\"><strong>Atera<\/strong><\/td>\n<td style=\"width: 5.40541%;\"><strong>IT Glue<\/strong><\/td>\n<td style=\"width: 9.45946%;\"><strong>Progress WhatsUp Gold<\/strong><\/td>\n<td style=\"width: 6.08108%;\"><strong>Auvik<\/strong><\/td>\n<td style=\"width: 8.37838%;\"><strong>Paessler PRTG<\/strong><\/td>\n<td style=\"width: 8.51351%;\"><strong>Datadog<\/strong><\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 34.2892%;\">Dans l&rsquo;ensemble<\/td>\n<td style=\"width: 9.72973%;\"><span style=\"font-weight: 400;\">4,8 sur 5 (<\/span><a href=\"https:\/\/www.g2.com\/products\/ninjaone-formerly-ninjarmm\/reviews\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">1 108<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 11.6216%;\"><span style=\"font-weight: 400;\">4,3 (<\/span><a href=\"https:\/\/www.g2.com\/products\/solarwinds-service-desk\/reviews\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">704<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 14.8649%;\"><span style=\"font-weight: 400;\">4,2 (<\/span><a href=\"https:\/\/www.g2.com\/products\/manageengine-servicedesk-plus\/reviews\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">227<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 7.02703%;\"><span style=\"font-weight: 400;\">4,5 (<\/span><a href=\"https:\/\/www.g2.com\/products\/sysaid\/reviews\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">671<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 5.67568%;\"><span style=\"font-weight: 400;\">4,6 (<\/span><a href=\"https:\/\/www.g2.com\/products\/atera\/reviews\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">518<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 5.40541%;\"><span style=\"font-weight: 400;\">4,6 (<\/span><a href=\"https:\/\/www.g2.com\/products\/it-glue\/reviews\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">413<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 9.45946%;\"><span style=\"font-weight: 400;\">4,5 (<\/span><a href=\"https:\/\/www.g2.com\/products\/progress-whatsup-gold\/reviews\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">303<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 6.08108%;\"><span style=\"font-weight: 400;\">4,5 (<\/span><a href=\"https:\/\/www.g2.com\/products\/auvik-networks\/reviews\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">312<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 8.37838%;\"><span style=\"font-weight: 400;\">4,6 (<\/span><a href=\"https:\/\/www.g2.com\/products\/paessler-prtg\/reviews\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">87<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 8.51351%;\"><span style=\"font-weight: 400;\">4,3 (<\/span><a href=\"https:\/\/www.g2.com\/products\/datadog\/reviews\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">468<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 34.2892%;\">Le produit a-t-il \u00e9t\u00e9 un bon partenaire commercial\u00a0?<\/td>\n<td style=\"width: 9.72973%;\"><span style=\"font-weight: 400;\">9,6<\/span><\/td>\n<td style=\"width: 11.6216%;\"><span style=\"font-weight: 400;\">9,1<\/span><\/td>\n<td style=\"width: 14.8649%;\"><span style=\"font-weight: 400;\">8,2<\/span><\/td>\n<td style=\"width: 7.02703%;\"><span style=\"font-weight: 400;\">9,1<\/span><\/td>\n<td style=\"width: 5.67568%;\"><span style=\"font-weight: 400;\">9,3<\/span><\/td>\n<td style=\"width: 5.40541%;\"><span style=\"font-weight: 400;\">8,9<\/span><\/td>\n<td style=\"width: 9.45946%;\"><span style=\"font-weight: 400;\">9<\/span><\/td>\n<td style=\"width: 6.08108%;\"><span style=\"font-weight: 400;\">9,1<\/span><\/td>\n<td style=\"width: 8.37838%;\"><span style=\"font-weight: 400;\">8,7<\/span><\/td>\n<td style=\"width: 8.51351%;\"><span style=\"font-weight: 400;\">8,5<\/span><\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 34.2892%;\">Qualit\u00e9 de l&rsquo;assistance<\/td>\n<td style=\"width: 9.72973%;\"><span style=\"font-weight: 400;\">9,4<\/span><\/td>\n<td style=\"width: 11.6216%;\"><span style=\"font-weight: 400;\">9<\/span><\/td>\n<td style=\"width: 14.8649%;\"><span style=\"font-weight: 400;\">8,1<\/span><\/td>\n<td style=\"width: 7.02703%;\"><span style=\"font-weight: 400;\">9<\/span><\/td>\n<td style=\"width: 5.67568%;\"><span style=\"font-weight: 400;\">9<\/span><\/td>\n<td style=\"width: 5.40541%;\"><span style=\"font-weight: 400;\">8,7<\/span><\/td>\n<td style=\"width: 9.45946%;\"><span style=\"font-weight: 400;\">8,8<\/span><\/td>\n<td style=\"width: 6.08108%;\"><span style=\"font-weight: 400;\">8,9<\/span><\/td>\n<td style=\"width: 8.37838%;\"><span style=\"font-weight: 400;\">8,3<\/span><\/td>\n<td style=\"width: 8.51351%;\"><span style=\"font-weight: 400;\">8,3<\/span><\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 34.2892%;\">Facilit\u00e9 d&rsquo;administration<\/td>\n<td style=\"width: 9.72973%;\"><span style=\"font-weight: 400;\">9,3<\/span><\/td>\n<td style=\"width: 11.6216%;\"><span style=\"font-weight: 400;\">8,9<\/span><\/td>\n<td style=\"width: 14.8649%;\"><span style=\"font-weight: 400;\">8,4<\/span><\/td>\n<td style=\"width: 7.02703%;\"><span style=\"font-weight: 400;\">8,7<\/span><\/td>\n<td style=\"width: 5.67568%;\"><span style=\"font-weight: 400;\">9<\/span><\/td>\n<td style=\"width: 5.40541%;\"><span style=\"font-weight: 400;\">8,9<\/span><\/td>\n<td style=\"width: 9.45946%;\"><span style=\"font-weight: 400;\">8,2<\/span><\/td>\n<td style=\"width: 6.08108%;\"><span style=\"font-weight: 400;\">8,7<\/span><\/td>\n<td style=\"width: 8.37838%;\"><span style=\"font-weight: 400;\">8,5<\/span><\/td>\n<td style=\"width: 8.51351%;\"><span style=\"font-weight: 400;\">8,4<\/span><\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 34.2892%;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td style=\"width: 9.72973%;\"><span style=\"font-weight: 400;\">9,3<\/span><\/td>\n<td style=\"width: 11.6216%;\"><span style=\"font-weight: 400;\">9<\/span><\/td>\n<td style=\"width: 14.8649%;\"><span style=\"font-weight: 400;\">8,5<\/span><\/td>\n<td style=\"width: 7.02703%;\"><span style=\"font-weight: 400;\">8,9<\/span><\/td>\n<td style=\"width: 5.67568%;\"><span style=\"font-weight: 400;\">9,2<\/span><\/td>\n<td style=\"width: 5.40541%;\"><span style=\"font-weight: 400;\">9,1<\/span><\/td>\n<td style=\"width: 9.45946%;\"><span style=\"font-weight: 400;\">8,5<\/span><\/td>\n<td style=\"width: 6.08108%;\"><span style=\"font-weight: 400;\">8,7<\/span><\/td>\n<td style=\"width: 8.37838%;\"><span style=\"font-weight: 400;\">8,5<\/span><\/td>\n<td style=\"width: 8.51351%;\"><span style=\"font-weight: 400;\">8,2<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h4 class=\"column-top-margin\">Comparaison des outils de reporting informatique (Capterra)<\/h4>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 72.6395%;\">\n<tbody>\n<tr class=\"avia-heading-row\">\n<th class=\"\" style=\"width: 34.2892%;\">Cat\u00e9gorie<\/th>\n<td style=\"width: 9.72973%;\"><strong>NinjaOne<\/strong><\/td>\n<td style=\"width: 11.6216%;\"><strong>SolarWinds Service Desk<\/strong><\/td>\n<td style=\"width: 14.8649%;\"><strong>ManageEngine ServiceDesk Plus<\/strong><\/td>\n<td style=\"width: 7.02703%;\"><strong>SysAid<\/strong><\/td>\n<td style=\"width: 5.67568%;\"><strong>Atera<\/strong><\/td>\n<td style=\"width: 5.40541%;\"><strong>IT Glue<\/strong><\/td>\n<td style=\"width: 9.45946%;\"><strong>Progress WhatsUp Gold<\/strong><\/td>\n<td style=\"width: 6.08108%;\"><strong>Auvik<\/strong><\/td>\n<td style=\"width: 8.37838%;\"><strong>Paessler PRTG<\/strong><\/td>\n<td style=\"width: 9.56753%;\"><strong>Datadog<\/strong><\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 34.2892%;\">Dans l&rsquo;ensemble<\/td>\n<td style=\"width: 9.72973%;\"><span style=\"font-weight: 400;\">4,8 sur 5 (<\/span><a href=\"https:\/\/www.capterra.com\/p\/184229\/NinjaOne\/\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">208<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 11.6216%;\"><span style=\"font-weight: 400;\">4,6 (<\/span><a href=\"https:\/\/www.g2.com\/products\/solarwinds-service-desk\/reviews\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">570<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 14.8649%;\"><span style=\"font-weight: 400;\">4,4 (<\/span><a href=\"https:\/\/www.capterra.com\/p\/179501\/ManageEngine-Service-Desk-Plus\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">207<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 7.02703%;\"><span style=\"font-weight: 400;\">4,5 (<\/span><a href=\"https:\/\/www.capterra.com\/p\/107225\/SysAid\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">441<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 5.67568%;\"><span style=\"font-weight: 400;\">4,6 (<\/span><a href=\"https:\/\/www.capterra.com\/p\/144309\/Atera\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">346<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 5.40541%;\"><span style=\"font-weight: 400;\">4,7 (<\/span><a href=\"https:\/\/www.capterra.com\/p\/170401\/ITGlue\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">243<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 9.45946%;\"><span style=\"font-weight: 400;\">4,5 (<\/span><a href=\"https:\/\/www.capterra.com\/p\/96050\/WhatsUp-Gold\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">222<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 6.08108%;\"><span style=\"font-weight: 400;\">4,7 (<\/span><a href=\"https:\/\/www.capterra.com\/p\/145245\/Auvik\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">72<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 8.37838%;\"><span style=\"font-weight: 400;\">4,6 (<\/span><a href=\"https:\/\/www.capterra.com\/p\/21581\/PRTG-Network-Monitor\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">227<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td style=\"width: 9.56753%;\"><span style=\"font-weight: 400;\">4,5 (<\/span><a href=\"https:\/\/www.capterra.com\/p\/135453\/Datadog-Cloud-Monitoring\/reviews\/\" target=\"_blank\" rel=\"noopener nofollow\"><span style=\"font-weight: 400;\">242<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 34.2892%;\">Facilit\u00e9 d&rsquo;utilisation<\/td>\n<td style=\"width: 9.72973%;\"><span style=\"font-weight: 400;\">4,8<\/span><\/td>\n<td style=\"width: 11.6216%;\"><span style=\"font-weight: 400;\">4,6<\/span><\/td>\n<td style=\"width: 14.8649%;\"><span style=\"font-weight: 400;\">4,3<\/span><\/td>\n<td style=\"width: 7.02703%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 5.67568%;\"><span style=\"font-weight: 400;\">4,7<\/span><\/td>\n<td style=\"width: 5.40541%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 9.45946%;\"><span style=\"font-weight: 400;\">4,2<\/span><\/td>\n<td style=\"width: 6.08108%;\"><span style=\"font-weight: 400;\">4,4<\/span><\/td>\n<td style=\"width: 8.37838%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 9.56753%;\"><span style=\"font-weight: 400;\">4,3<\/span><\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 34.2892%;\">Service client<\/td>\n<td style=\"width: 9.72973%;\"><span style=\"font-weight: 400;\">4,8<\/span><\/td>\n<td style=\"width: 11.6216%;\"><span style=\"font-weight: 400;\">4,7<\/span><\/td>\n<td style=\"width: 14.8649%;\"><span style=\"font-weight: 400;\">4,2<\/span><\/td>\n<td style=\"width: 7.02703%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 5.67568%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 5.40541%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 9.45946%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 6.08108%;\"><span style=\"font-weight: 400;\">4,6<\/span><\/td>\n<td style=\"width: 8.37838%;\"><span style=\"font-weight: 400;\">4,3<\/span><\/td>\n<td style=\"width: 9.56753%;\"><span style=\"font-weight: 400;\">4,3<\/span><\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 34.2892%;\">Caract\u00e9ristiques<\/td>\n<td style=\"width: 9.72973%;\"><span style=\"font-weight: 400;\">4,6<\/span><\/td>\n<td style=\"width: 11.6216%;\"><span style=\"font-weight: 400;\">4,4<\/span><\/td>\n<td style=\"width: 14.8649%;\"><span style=\"font-weight: 400;\">4,3<\/span><\/td>\n<td style=\"width: 7.02703%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 5.67568%;\"><span style=\"font-weight: 400;\">4,3<\/span><\/td>\n<td style=\"width: 5.40541%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 9.45946%;\"><span style=\"font-weight: 400;\">4,4<\/span><\/td>\n<td style=\"width: 6.08108%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 8.37838%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 9.56753%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<\/tr>\n<tr class=\"\">\n<td class=\"\" style=\"width: 34.2892%;\">Rapport qualit\u00e9-prix<\/td>\n<td style=\"width: 9.72973%;\"><span style=\"font-weight: 400;\">4,7<\/span><\/td>\n<td style=\"width: 11.6216%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 14.8649%;\"><span style=\"font-weight: 400;\">4,3<\/span><\/td>\n<td style=\"width: 7.02703%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 5.67568%;\"><span style=\"font-weight: 400;\">4,7<\/span><\/td>\n<td style=\"width: 5.40541%;\"><span style=\"font-weight: 400;\">4,5<\/span><\/td>\n<td style=\"width: 9.45946%;\"><span style=\"font-weight: 400;\">4,3<\/span><\/td>\n<td style=\"width: 6.08108%;\"><span style=\"font-weight: 400;\">4,3<\/span><\/td>\n<td style=\"width: 8.37838%;\"><span style=\"font-weight: 400;\">4,3<\/span><\/td>\n<td style=\"width: 9.56753%;\"><span style=\"font-weight: 400;\">4,1<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 34.2892%;\">Probabilit\u00e9 de recommander le produit<\/td>\n<td style=\"width: 9.72973%;\"><span style=\"font-weight: 400;\">92\u00a0%<\/span><\/td>\n<td style=\"width: 11.6216%;\"><span style=\"font-weight: 400;\">87\u00a0%<\/span><\/td>\n<td style=\"width: 14.8649%;\"><span style=\"font-weight: 400;\">83\u00a0%<\/span><\/td>\n<td style=\"width: 7.02703%;\"><span style=\"font-weight: 400;\">88\u00a0%<\/span><\/td>\n<td style=\"width: 5.67568%;\"><span style=\"font-weight: 400;\">89\u00a0%<\/span><\/td>\n<td style=\"width: 5.40541%;\"><span style=\"font-weight: 400;\">87\u00a0%<\/span><\/td>\n<td style=\"width: 9.45946%;\"><span style=\"font-weight: 400;\">84\u00a0%<\/span><\/td>\n<td style=\"width: 6.08108%;\"><span style=\"font-weight: 400;\">88\u00a0%<\/span><\/td>\n<td style=\"width: 8.37838%;\"><span style=\"font-weight: 400;\">88\u00a0%<\/span><\/td>\n<td style=\"width: 9.56753%;\"><span style=\"font-weight: 400;\">82\u00a0%<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p style=\"text-align: center;\"><a href=\"#top\">Retour en haut de la page<\/a><\/p>\n<h2><\/h2>\n<h2>Notes finales et r\u00e9sum\u00e9s des outils de reporting informatique<\/h2>\n<div style=\"overflow-x: auto;\">\n<table class=\"we-are-the-best\" style=\"width: 79.1759%;\">\n<tbody>\n<tr>\n<td style=\"width: 23.2639%;\"><b>Fournisseur<\/b><\/td>\n<td style=\"width: 10.2431%;\"><b>Score final<\/b><\/td>\n<td style=\"width: 65.2778%;\"><b>En bref<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 23.2639%;\"><span style=\"font-weight: 400;\">NinjaOne<\/span><\/td>\n<td style=\"width: 10.2431%;\"><span style=\"font-weight: 400;\">3,202<\/span><\/td>\n<td style=\"width: 65.2778%;\"><span style=\"font-weight: 400;\">NinjaOne est une plateforme intuitive de gestion unifi\u00e9e des terminaux qui simplifie les t\u00e2ches informatiques gr\u00e2ce \u00e0 des fonctions de reporting performantes, y compris la pr\u00e9cision des donn\u00e9es, les options de personnalisation, l&rsquo;automatisation et l&rsquo;assistance \u00e0 la conformit\u00e9.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 23.2639%;\"><span style=\"font-weight: 400;\">SolarWinds Service Desk<\/span><\/td>\n<td style=\"width: 10.2431%;\"><span style=\"font-weight: 400;\">3,003<\/span><\/td>\n<td style=\"width: 65.2778%;\"><span style=\"font-weight: 400;\">SolarWinds Service Desk est une solution de gestion des services informatiques bas\u00e9e sur le cloud qui rationalise l&rsquo;assistance informatique et fournit des rapports via des tableaux de bord permettant aux \u00e9quipes informatiques de suivre les performances et d&rsquo;identifier les tendances.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 23.2639%;\"><span style=\"font-weight: 400;\">SysAid<\/span><\/td>\n<td style=\"width: 10.2431%;\"><span style=\"font-weight: 400;\">2,684<\/span><\/td>\n<td style=\"width: 65.2778%;\"><span style=\"font-weight: 400;\">SysAid est une plateforme de gestion des services informatiques qui offre un syst\u00e8me de helpdesk, une gestion des actifs et des rapports sur la prestation des services informatiques.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 23.2639%;\"><span style=\"font-weight: 400;\">Atera<\/span><\/td>\n<td style=\"width: 10.2431%;\"><span style=\"font-weight: 400;\">2,278<\/span><\/td>\n<td style=\"width: 65.2778%;\"><span style=\"font-weight: 400;\">Atera est une plateforme de gestion informatique tout-en-un qui permet de rationaliser les op\u00e9rations informatiques, y compris l&rsquo;\u00e9tablissement de rapports pour les d\u00e9partements informatiques internes et les fournisseurs de services g\u00e9r\u00e9s.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 23.2639%;\"><span style=\"font-weight: 400;\">Datadog<\/span><\/td>\n<td style=\"width: 10.2431%;\"><span style=\"font-weight: 400;\">1,95<\/span><\/td>\n<td style=\"width: 65.2778%;\"><span style=\"font-weight: 400;\">Datadog est une plateforme bas\u00e9e sur le cloud qui permet aux d\u00e9veloppeurs, aux op\u00e9rateurs informatiques et aux responsables de la s\u00e9curit\u00e9 de surveiller et de s\u00e9curiser l&rsquo;ensemble de leur infrastructure informatique.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 23.2639%;\"><span style=\"font-weight: 400;\">IT Glue<\/span><\/td>\n<td style=\"width: 10.2431%;\"><span style=\"font-weight: 400;\">1,787<\/span><\/td>\n<td style=\"width: 65.2778%;\"><span style=\"font-weight: 400;\">IT Glue est une plateforme de documentation pour les d\u00e9partements informatiques et qui propose des rapports basiques et des int\u00e9grations tierces pour les besoins de rapports plus complexes.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 23.2639%;\"><span style=\"font-weight: 400;\">Progress WhatsUp Gold<\/span><\/td>\n<td style=\"width: 10.2431%;\"><span style=\"font-weight: 400;\">1,51<\/span><\/td>\n<td style=\"width: 65.2778%;\"><span style=\"font-weight: 400;\">Progress WhatsUp Gold aide les administrateurs r\u00e9seau \u00e0 surveiller et \u00e0 diagnostiquer l&rsquo;\u00e9tat du r\u00e9seau \u00e0 l&rsquo;aide d&rsquo;alertes en temps r\u00e9el et de rapports d\u00e9taill\u00e9s.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 23.2639%;\"><span style=\"font-weight: 400;\">ManageEngine ServiceDesk Plus<\/span><\/td>\n<td style=\"width: 10.2431%;\"><span style=\"font-weight: 400;\">1,298<\/span><\/td>\n<td style=\"width: 65.2778%;\"><span style=\"font-weight: 400;\">ManageEngine ServiceDesk Plus est un outil de gestion des services informatiques dot\u00e9 d&rsquo;un tableau de bord permettant de contr\u00f4ler la sant\u00e9 de l&rsquo;infrastructure informatique et de rationaliser les processus d&rsquo;assistance.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 23.2639%;\"><span style=\"font-weight: 400;\">Auvik<\/span><\/td>\n<td style=\"width: 10.2431%;\"><span style=\"font-weight: 400;\">1,238<\/span><\/td>\n<td style=\"width: 65.2778%;\"><span style=\"font-weight: 400;\">Auvik est un outil de surveillance de r\u00e9seau bas\u00e9 sur le cloud pour les \u00e9quipes informatiques, qui simplifie la gestion des r\u00e9seaux mixtes, des appareils et des applications SaaS avec des rapports de base sur l&rsquo;\u00e9tat de sant\u00e9.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 23.2639%;\"><span style=\"font-weight: 400;\">Paessler PRTG<\/span><\/td>\n<td style=\"width: 10.2431%;\"><span style=\"font-weight: 400;\">1,088<\/span><\/td>\n<td style=\"width: 65.2778%;\"><span style=\"font-weight: 400;\">Paessler PRTG est un outil de surveillance tout-en-un pour les infrastructures informatiques, OT et IdO, avec des rapports int\u00e9gr\u00e9s \u00e0 la demande ou programm\u00e9s, selon les besoins.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2>Notre calcul de classement<\/h2>\n<p>Pour obtenir la note finale de chaque fournisseur, nous avons utilis\u00e9 une formule pond\u00e9r\u00e9e qui prend en compte diff\u00e9rents param\u00e8tres. En voici le d\u00e9tail\u00a0:<\/p>\n<p><em>Score final\u00a0=\u00a0w1\u00a0*\u00a0Note G2 globale\u00a0+\u00a0w2\u00a0*\u00a0Note Capterra globale\u00a0+\u00a0w3\u00a0*\u00a0Bon partenaire commercial selon G2\u00a0+\u00a0w4\u00a0*\u00a0Probabilit\u00e9 de recommandation selon Capterra\u00a0+\u00a0w5\u00a0*\u00a0Nombre total d\u2019avis sur G2 (\u00e9chelonn\u00e9s)\u00a0+\u00a0w6\u00a0*\u00a0Nombre total d\u2019avis sur Capterra (\u00e9chelonn\u00e9s)\u00a0+\u00a0Autres facteurs<\/em><\/p>\n<p>\u00c0 savoir\u00a0:<\/p>\n<p>W1 = 0,25 * note G2 (% d&rsquo;avis 5 \u00e9toiles)<\/p>\n<p>W2 = 0,25 * score Capterra (% d&rsquo;avis 5 \u00e9toiles)<\/p>\n<p>W3 = .2 * Nombre d&rsquo;avis G2 (convertis sur 100 &#8211; d\u00e9placez la d\u00e9cimale deux fois vers la gauche)<\/p>\n<p>W4 = 0,2 * nombre d&rsquo;avis sur Capterra<\/p>\n<p>W3 = .1 * Nombre de r\u00e9compenses G2 (% de 10)<\/p>\n<h2><\/h2>\n<h2>Choisir le meilleur outil de reporting informatique<\/h2>\n<p>Le reporting informatique est une composante essentielle de la r\u00e9ussite des op\u00e9rations informatiques. Cette d\u00e9marche est toujours facilit\u00e9e par les outils ad\u00e9quats \u00e0 la disposition de votre d\u00e9partement informatique, qui vous fournissent des donn\u00e9es cl\u00e9s vous permettant d&rsquo;adopter une approche proactive en mati\u00e8re de maintenance des syst\u00e8mes et bien plus encore. C&rsquo;est pourquoi le choix d&rsquo;un outil de reporting informatique est une t\u00e2che importante qui n\u00e9cessite de prendre en compte les besoins et les priorit\u00e9s sp\u00e9cifiques de votre \u00e9quipe informatique et de vos parties prenantes.<\/p>\n<p>Si nous vous avons pr\u00e9sent\u00e9 dix des meilleurs outils de reporting informatique en 2024, notez que chacun d&rsquo;entre eux poss\u00e8de des caract\u00e9ristiques et des capacit\u00e9s uniques. Si vous \u00eates \u00e0 la recherche d&rsquo;un outil de reporting informatique qui r\u00e9ponde au mieux \u00e0 vos besoins, utilisez cet article comme guide, mais assurez-vous que vos choix correspondent \u00e0 votre flux de travail sp\u00e9cifique et \u00e0 vos objectifs \u00e0 long terme. Vous pouvez \u00e9galement profiter d&rsquo;essais gratuits et regarder une d\u00e9mo pour mieux comprendre chaque option. Cela devrait vous aider \u00e0 choisir le meilleur outil de reporting pour votre d\u00e9partement informatique.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les d\u00e9partements informatiques savent de combien de donn\u00e9es ils ont besoin pour examiner les performances des serveurs, la sant\u00e9 du r\u00e9seau et l&rsquo;activit\u00e9 des utilisateurs &#8211; il s&rsquo;agit d&rsquo;un flux constant. Cependant, le volume de ces informations peut devenir trop important et vous emp\u00eacher de discerner ce qui compte de ce qui peut \u00eatre ignor\u00e9. [&hellip;]<\/p>\n","protected":false},"author":161,"featured_media":256747,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[4360],"tags":[],"class_list":["post-262605","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comparaison"],"acf":[],"modified_by":"Laurie Mouret","_links":{"self":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/posts\/262605","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/users\/161"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/comments?post=262605"}],"version-history":[{"count":0,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/posts\/262605\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media\/256747"}],"wp:attachment":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media?parent=262605"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/categories?post=262605"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/tags?post=262605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}