{"id":147160,"date":"2022-07-11T11:36:47","date_gmt":"2022-07-11T11:36:47","guid":{"rendered":"https:\/\/www.ninjaone.com\/blog\/ninja-ticketing-disponible-sur-mobile\/"},"modified":"2024-04-15T21:12:14","modified_gmt":"2024-04-15T21:12:14","slug":"ninja-ticketing-disponible-sur-mobile","status":"publish","type":"post","link":"https:\/\/www.ninjaone.com\/fr\/blog\/ninja-ticketing-disponible-sur-mobile\/","title":{"rendered":"Ninja Ticketing est disponible sur mobile !"},"content":{"rendered":"<p>Depuis la sortie de Ninja Ticketing, l&rsquo;une des demandes les plus fr\u00e9quentes de nos partenaires a \u00e9t\u00e9 d&rsquo;ajouter une fonctionnalit\u00e9 de <a href=\"https:\/\/www.ninjaone.com\/fr\/gestion-des-tickets-ticketing\/\">gestion des tickets informatiques<\/a> \u00e0 l&rsquo;application mobile Ninja. Aujourd&rsquo;hui, nous sommes ravis d&rsquo;annoncer que l&rsquo;application mobile Ninja comprend d\u00e9sormais des fonctionnalit\u00e9s cl\u00e9s en mati\u00e8re de ticketing, notamment la possibilit\u00e9 de :<\/p>\n<ul>\n<li>Cr\u00e9er des tickets<\/li>\n<li>Voir les tableaux de tickets<\/li>\n<li>Examiner les d\u00e9tails du ticket, y compris le flux d&rsquo;activit\u00e9<\/li>\n<li>Mettre \u00e0 jour les d\u00e9tails du ticket<\/li>\n<li>R\u00e9pondre aux tickets<\/li>\n<\/ul>\n<p>Cette nouvelle fonctionnalit\u00e9 vient s&rsquo;ajouter aux capacit\u00e9s existantes de gestion des terminaux, notamment :<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Inventaire du mat\u00e9riel et des logiciels<\/li>\n<li>Informations sur l\u2019\u00e9tat et les performances de l\u2019appareil<\/li>\n<li>Alertes et notifications<\/li>\n<li>Approbation de correctif<\/li>\n<li>Contr\u00f4le \u00e0 distance<\/li>\n<li>D\u00e9ploiement de scripts<\/li>\n<li>Actions rapides (d\u00e9marrage\/arr\u00eat des services, red\u00e9marrage de l\u2019appareil, etc.)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Si vous \u00eates d\u00e9j\u00e0 client de Ninja, vous pouvez t\u00e9l\u00e9charger l&rsquo;application mobile depuis le\u00a0<a href=\"https:\/\/apps.apple.com\/fr\/app\/ninjarmm-mobile\/id1416138607\" target=\"_blank\" rel=\"noopener\">App Store<\/a> ou <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.ninjarmm.mobile.dashboard\" target=\"_blank\" rel=\"noopener\">Google Play<\/a>. Si ce n&rsquo;est pas le cas, vous pouvez <a href=\"https:\/\/www.ninjaone.com\/fr\/phase-de-test-gratuit\/\">profiter d\u2019un essai gratuit<\/a> pour voir comment l&rsquo;application mobile Ninja peut donner \u00e0 votre \u00e9quipe la libert\u00e9 de g\u00e9rer l&rsquo;informatique depuis n\u2019importe o\u00f9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Depuis la sortie de Ninja Ticketing, l&rsquo;une des demandes les plus fr\u00e9quentes de nos partenaires a \u00e9t\u00e9 d&rsquo;ajouter une fonctionnalit\u00e9 de gestion des tickets informatiques \u00e0 l&rsquo;application mobile Ninja. Aujourd&rsquo;hui, nous sommes ravis d&rsquo;annoncer que l&rsquo;application mobile Ninja comprend d\u00e9sormais des fonctionnalit\u00e9s cl\u00e9s en mati\u00e8re de ticketing, notamment la possibilit\u00e9 de : Cr\u00e9er des tickets [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":136505,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[4324],"tags":[],"class_list":["post-147160","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ninjaone-fr"],"acf":[],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/posts\/147160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/comments?post=147160"}],"version-history":[{"count":0,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/posts\/147160\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media\/136505"}],"wp:attachment":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media?parent=147160"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/categories?post=147160"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/tags?post=147160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}