{"id":517473,"date":"2025-09-01T08:59:58","date_gmt":"2025-09-01T08:59:58","guid":{"rendered":"https:\/\/www.ninjaone.com\/?post_type=customer_stories&#038;p=517473"},"modified":"2025-10-15T10:35:55","modified_gmt":"2025-10-15T10:35:55","slug":"citex-holding","status":"publish","type":"customer_stories","link":"https:\/\/www.ninjaone.com\/fr\/rapports-des-clients\/citex-holding\/","title":{"rendered":"CiTEX Holding"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-282062 size-full\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/ROI.png\" alt=\"ROI graphic\" width=\"584\" height=\"362\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/ROI.png 584w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/ROI-300x186.png 300w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/><\/p>\n<h2>D\u00e9lai de rentabilisation instantan\u00e9<\/h2>\n<p>\u00ab\u00a0Avec d&rsquo;autres solutions, nous devions d&rsquo;abord proc\u00e9der \u00e0 de nombreuses configurations pour que les syst\u00e8mes soient op\u00e9rationnels. Avec NinjaOne, il suffit d&rsquo;installer la solution et les r\u00e9sultats sont l\u00e0 d\u00e8s le d\u00e9part,\u00a0\u00bb explique Andreas Howering, IT manager chez CiTEX Innovative Technologies.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-282204 size-full\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/06\/ninjaone-ticketing-dashboard.png\" alt=\"capture d'\u00e9cran du tableau de bord de la gestion des tickets de NinjaOne\" width=\"584\" height=\"362\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/06\/ninjaone-ticketing-dashboard.png 584w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/06\/ninjaone-ticketing-dashboard-300x186.png 300w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/><\/p>\n<h2>R\u00e9solution plus rapide des tickets<\/h2>\n<p>Citex Innovative Technologies a obtenu une r\u00e9duction impressionnante de 50\u00a0% de son d\u00e9lai moyen de r\u00e9solution en exploitant la puissance collective de NinjaOne Endpoint Management et de NinjaOne Ticketing.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-311373\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/07\/happy-customer.png\" alt=\"Visuel illustrant les clients satisfaits\" width=\"586\" height=\"363\" \/><\/p>\n<h2>Indispensable pour r\u00e9ussir<\/h2>\n<p>\u00ab\u00a0NinjaOne nous procure un sentiment de s\u00e9curit\u00e9. Lorsque nous avons un nouvel appareil, la premi\u00e8re \u00e9tape est toujours d&rsquo;installer NinjaOne. C&rsquo;est l&rsquo;\u00e9l\u00e9ment primordial que nous installons sur tout nouvel appareil,\u00a0\u00bb explique Howering.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9lai de rentabilisation instantan\u00e9 \u00ab\u00a0Avec d&rsquo;autres solutions, nous devions d&rsquo;abord proc\u00e9der \u00e0 de nombreuses configurations pour que les syst\u00e8mes soient op\u00e9rationnels. Avec NinjaOne, il suffit d&rsquo;installer la solution et les r\u00e9sultats sont l\u00e0 d\u00e8s le d\u00e9part,\u00a0\u00bb explique Andreas Howering, IT manager chez CiTEX Innovative Technologies. R\u00e9solution plus rapide des tickets Citex Innovative Technologies a obtenu [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":187477,"parent":0,"menu_order":313,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":""},"story_country":[3695],"story_topics":[3783,3787,3786,3791,3789,3785],"story_industry":[11433,3887],"story_previous_products":[4066],"cs-products-used":[11745,11737,11753],"story_type":[11772],"class_list":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/customer_stories\/517473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/customer_stories"}],"about":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/types\/customer_stories"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/users\/35"}],"version-history":[{"count":0,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/customer_stories\/517473\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media\/187477"}],"wp:attachment":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media?parent=517473"}],"wp:term":[{"taxonomy":"story_country","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/story_country?post=517473"},{"taxonomy":"story_topics","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/story_topics?post=517473"},{"taxonomy":"story_industry","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/story_industry?post=517473"},{"taxonomy":"story_previous_products","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/story_previous_products?post=517473"},{"taxonomy":"cs-products-used","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/cs-products-used?post=517473"},{"taxonomy":"story_type","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/story_type?post=517473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}