{"id":105026,"date":"2020-10-02T13:59:02","date_gmt":"2020-10-02T13:59:02","guid":{"rendered":"https:\/\/www.ninjaone.com\/customer-stories\/kaseya\/"},"modified":"2024-09-20T07:41:16","modified_gmt":"2024-09-20T07:41:16","slug":"inhouse-support","status":"publish","type":"customer_stories","link":"https:\/\/www.ninjaone.com\/fr\/rapports-des-clients\/inhouse-support\/","title":{"rendered":"InHouse-Support"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-281882\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/single-pane-product.png\" alt=\"\" width=\"584\" height=\"362\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/single-pane-product.png 584w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/single-pane-product-300x186.png 300w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/><\/p>\n<h2>Interface utilisateur qui acc\u00e9l\u00e8re l&rsquo;onboarding<\/h2>\n<p>\u00ab\u00a0NinjaOne ne n\u00e9cessite presque aucune formation\u00a0\u00bb, a d\u00e9clar\u00e9 M. Estephan. \u00ab\u00a0L&rsquo;interface utilisateur est facile \u00e0 utiliser et intuitive, et elle rend mon \u00e9quipe plus efficace. L&rsquo;onboarding d&rsquo;un nouveau technicien ne prend plus un mois, mais seulement une demi-journ\u00e9e.\u00a0\u00bb<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-282122\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/partnership.png\" alt=\"\" width=\"584\" height=\"362\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/partnership.png 584w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/partnership-300x186.png 300w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/><\/p>\n<h2>Assistance ax\u00e9e sur les clients<\/h2>\n<p>La qualit\u00e9 de l&rsquo;assistance de NinjaOne se distingue nettement de celle de Kaseya. \u00ab\u00a0Chaque interaction avec NinjaOne n&rsquo;a pas pour but de me faire signer un nouveau contrat ou d&rsquo;acheter quelque chose dont je n&rsquo;ai pas besoin\u00a0\u00bb, a d\u00e9clar\u00e9 M. Estephan. \u00ab\u00a0J&rsquo;ai l&rsquo;impression d&rsquo;avoir une v\u00e9ritable relation avec les personnes \u00e0 qui je parle chez NinjaOne.\u00a0\u00bb<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-281978\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/new-device-on-boarding.png\" alt=\"\" width=\"584\" height=\"362\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/new-device-on-boarding.png 584w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2023\/08\/new-device-on-boarding-300x186.png 300w\" sizes=\"(max-width: 584px) 100vw, 584px\" \/><\/p>\n<h2>Un seul clic et c&rsquo;est tout<\/h2>\n<p>\u00ab\u00a0Lorsque l&rsquo;\u00e9quipe de NinjaOne [a montr\u00e9] \u00e0 quel point il \u00e9tait facile d&rsquo;ajouter un appareil; il suffit litt\u00e9ralement d&rsquo;un seul clic, puis d&rsquo;ajouter un appareil, toute mon \u00e9quipe a \u00e9t\u00e9 choqu\u00e9e\u00a0\u00bb, a d\u00e9clar\u00e9 M. Estephan.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Interface utilisateur qui acc\u00e9l\u00e8re l&rsquo;onboarding \u00ab\u00a0NinjaOne ne n\u00e9cessite presque aucune formation\u00a0\u00bb, a d\u00e9clar\u00e9 M. Estephan. \u00ab\u00a0L&rsquo;interface utilisateur est facile \u00e0 utiliser et intuitive, et elle rend mon \u00e9quipe plus efficace. L&rsquo;onboarding d&rsquo;un nouveau technicien ne prend plus un mois, mais seulement une demi-journ\u00e9e.\u00a0\u00bb Assistance ax\u00e9e sur les clients La qualit\u00e9 de l&rsquo;assistance de NinjaOne se [&hellip;]<\/p>\n","protected":false},"author":47,"featured_media":103966,"parent":0,"menu_order":514,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":""},"story_country":[3668],"story_topics":[3790,3786],"story_industry":[3847],"story_previous_products":[4025],"cs-products-used":[11753,11762,11720],"story_type":[11772],"class_list":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/customer_stories\/105026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/customer_stories"}],"about":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/types\/customer_stories"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/users\/47"}],"version-history":[{"count":0,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/customer_stories\/105026\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media\/103966"}],"wp:attachment":[{"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/media?parent=105026"}],"wp:term":[{"taxonomy":"story_country","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/story_country?post=105026"},{"taxonomy":"story_topics","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/story_topics?post=105026"},{"taxonomy":"story_industry","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/story_industry?post=105026"},{"taxonomy":"story_previous_products","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/story_previous_products?post=105026"},{"taxonomy":"cs-products-used","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/cs-products-used?post=105026"},{"taxonomy":"story_type","embeddable":true,"href":"https:\/\/www.ninjaone.com\/fr\/wp-json\/wp\/v2\/story_type?post=105026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}