{"id":494570,"date":"2025-07-15T16:27:46","date_gmt":"2025-07-15T16:27:46","guid":{"rendered":"https:\/\/www.ninjaone.com\/?post_type=resource&#038;p=494570"},"modified":"2026-04-01T19:48:13","modified_gmt":"2026-04-01T19:48:13","slug":"modelo-de-acuerdo-de-servicios-gestionados","status":"publish","type":"resource","link":"https:\/\/www.ninjaone.com\/es\/resource\/modelo-de-acuerdo-de-servicios-gestionados\/","title":{"rendered":"Modelo de acuerdo de servicios gestionados"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"494570\" class=\"elementor elementor-494570 elementor-175354\" data-elementor-post-type=\"resource\">\n\t\t\t\t<main class=\"elementor-element elementor-element-a2b0587 dc-has-condition dc-condition-equal e-flex e-con-boxed e-con e-parent\" data-id=\"a2b0587\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ab97262 e-con-full e-flex e-con e-child\" data-id=\"ab97262\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-24259c5 e-flex e-con-boxed e-con e-child\" data-id=\"24259c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<a class=\"elementor-element elementor-element-1540a33 e-flex e-con-boxed e-con e-child\" data-id=\"1540a33\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https:\/\/www.ninjaone.com\/es\/\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcc67d9 elementor-widget elementor-widget-heading\" data-id=\"fcc67d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Modelo de acuerdo de servicios gestionados<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2defb58 elementor-widget elementor-widget-text-editor\" data-id=\"2defb58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Redacta o actualiza tu acuerdo de servicios gestionados en minutos con esta plantilla gratuita.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84e770a elementor-button-default elementor-widget elementor-widget-button\" data-id=\"84e770a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#scroll-form-section\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Obt\u00e9n una copia<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59a511e e-con-full e-flex e-con e-child\" data-id=\"59a511e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8ce9dc elementor-widget elementor-widget-shortcode\" data-id=\"a8ce9dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div\n\t class=\"wpml-ls-statics-shortcode_actions wpml-ls wpml-ls-legacy-dropdown js-wpml-ls-legacy-dropdown\">\n\t<ul>\n\n\t\t<li tabindex=\"0\" class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-es wpml-ls-current-language wpml-ls-item-legacy-dropdown\">\n\t\t\t<a href=\"#\" class=\"js-wpml-ls-item-toggle wpml-ls-item-toggle\">\n                <span class=\"wpml-ls-native\">ES<\/span><\/a>\n\n\t\t\t<ul class=\"wpml-ls-sub-menu\">\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-en wpml-ls-first-item\" data-ls-lang=\"en\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/\" class=\"wpml-ls-link\">\n                            <span class=\"wpml-ls-native\" lang=\"en\">English<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-de\" data-ls-lang=\"de\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/de\/\" class=\"wpml-ls-link\">\n                            <span class=\"wpml-ls-native\" lang=\"de\">Deutsch<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-fr\" data-ls-lang=\"fr\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/fr\/\" class=\"wpml-ls-link\">\n                            <span class=\"wpml-ls-native\" lang=\"fr\">Fran\u00e7ais<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-it\" data-ls-lang=\"it\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/it\/\" class=\"wpml-ls-link\">\n                            <span class=\"wpml-ls-native\" lang=\"it\">Italiano<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-nl\" data-ls-lang=\"nl\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/nl\/\" class=\"wpml-ls-link\">\n                            <span class=\"wpml-ls-native\" lang=\"nl\">Nederlands<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-sv\" data-ls-lang=\"sv\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/sv\/\" class=\"wpml-ls-link\">\n                            <span class=\"wpml-ls-native\" lang=\"sv\">Svenska<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-pt-br\" data-ls-lang=\"pt-br\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/pt-br\/\" class=\"wpml-ls-link\">\n                            <span class=\"wpml-ls-native\" lang=\"pt-br\">Portugu\u00eas<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-ja wpml-ls-last-item\" data-ls-lang=\"ja\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/ja\/\" class=\"wpml-ls-link\">\n                            <span class=\"wpml-ls-native\" lang=\"ja\">\u65e5\u672c\u8a9e<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\n\t\t<\/li>\n\n\t<\/ul>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c03eae6 elementor-widget__width-auto elementor-widget-mobile__width-inherit no-lazyload elementor-widget elementor-widget-image\" data-id=\"c03eae6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/msa_template_feature_preview.png\" class=\"no-lazyload attachment-full size-full wp-image-195393\" alt=\"\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/msa_template_feature_preview.png 500w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/msa_template_feature_preview-150x150.png 150w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/msa_template_feature_preview-300x300.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" title=\"msa_template_feature_preview\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/main>\n\t\t<section class=\"elementor-element elementor-element-4b4209f dc-has-condition dc-condition-equal e-flex e-con-boxed e-con e-parent\" data-id=\"4b4209f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-da4847c e-con-full e-flex e-con e-child\" data-id=\"da4847c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4df143b elementor-widget elementor-widget-text-editor\" data-id=\"4df143b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Como MSP, contar con un acuerdo de servicios gestionados (MSA) s\u00f3lido es clave para establecer expectativas claras y proteger tu negocio. Pero, \u00bfc\u00f3mo saber si realmente incluye todo lo necesario?<\/p><p>Ya sea que est\u00e9s redactando tu primer MSA o revisando uno existente, esta plantilla te ofrece una base confiable para comparar y fortalecer tu contrato. Est\u00e1 actualizada para reflejar los tiempos actuales, e incluye cl\u00e1usulas de fuerza mayor, trabajo remoto, aplazamientos de pago y mucho m\u00e1s.<\/p><p><em><strong>Advertencia:<\/strong> Los t\u00e9rminos empleados en esta plantilla deben ser revisados por un abogado<\/em>.<\/p><h3>Dentro encontrar\u00e1s:<\/h3><p><img decoding=\"async\" class=\"no-lazyload alignright\" src=\"https:\/\/mlfk3cv5yvnx.i.optimole.com\/cb:RkIE.2f9a5\/w:745\/h:764\/q:mauto\/f:best\/https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/MSA_template_preview.png\" alt=\"\" width=\"267\" \/><\/p><ul><li>Descripci\u00f3n de los servicios<\/li><li>Tiempos de respuesta de los servicios gestionados<\/li><li>Requisitos de los servicios<\/li><li>Condiciones generales<\/li><li>Autorizaci\u00f3n de pagos ACH recurrentes<\/li><li>Y mucho m\u00e1s<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b50dec4 e-con-full e-flex e-con e-child\" data-id=\"b50dec4\" data-element_type=\"container\" data-e-type=\"container\" id=\"scroll-form-section\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ef6a30 elementor-widget elementor-widget-heading\" data-id=\"7ef6a30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Rellena el siguiente formulario<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6984474 elementor-widget elementor-widget-html\" data-id=\"6984474\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe src=\"https:\/\/go.ninjaone.com\/l\/652283\/2025-07-18\/4m64d9\" width=\"100%\" height=\"500\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 0\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<!-- hidden container 494570-fbced9b -->\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tanto si se trata de tu primer acuerdo de servicios gestionados como si est\u00e1s revisando el actual, este ejemplo de plantilla te proporcionar\u00e1 una s\u00f3lida base de comparaci\u00f3n. Se ha actualizado para adaptarse a tiempos que corren, con un lenguaje de fuerza mayor y ejemplos de cl\u00e1usulas que abordan el trabajo en remoto, los aplazamientos de pago y mucho m\u00e1s.<\/p>\n","protected":false},"author":28,"featured_media":176964,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":""},"resources_category":[3519],"class_list":["post-494570","resource","type-resource","status-publish","has-post-thumbnail","hentry","resources_category-crecimiento-de-msp"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ninjaone.com\/es\/wp-json\/wp\/v2\/resources\/494570","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaone.com\/es\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.ninjaone.com\/es\/wp-json\/wp\/v2\/types\/resource"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/es\/wp-json\/wp\/v2\/users\/28"}],"version-history":[{"count":0,"href":"https:\/\/www.ninjaone.com\/es\/wp-json\/wp\/v2\/resources\/494570\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/es\/wp-json\/wp\/v2\/media\/176964"}],"wp:attachment":[{"href":"https:\/\/www.ninjaone.com\/es\/wp-json\/wp\/v2\/media?parent=494570"}],"wp:term":[{"taxonomy":"resources_category","embeddable":true,"href":"https:\/\/www.ninjaone.com\/es\/wp-json\/wp\/v2\/resources_category?post=494570"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}