{"id":435571,"date":"2025-03-13T18:28:08","date_gmt":"2025-03-13T18:28:08","guid":{"rendered":"https:\/\/www.ninjaone.com\/?post_type=resource&#038;p=435571"},"modified":"2025-04-01T12:07:55","modified_gmt":"2025-04-01T12:07:55","slug":"transicion-de-soporte-fix-a-servicios-gestionados","status":"publish","type":"resource","link":"https:\/\/www.ninjaone.com\/es\/resource\/transicion-de-soporte-fix-a-servicios-gestionados\/","title":{"rendered":"Kit de transici\u00f3n de un sistema de soporte break\/fix a servicios gestionados"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"435571\" class=\"elementor elementor-435571 elementor-175307\" data-elementor-post-type=\"resource\">\n\t\t\t\t<!-- hidden container 435571-0fa900b --><main class=\"elementor-element elementor-element-069c324 dc-has-condition dc-condition-equal e-flex e-con-boxed e-con e-parent\" data-id=\"069c324\" data-element_type=\"container\" data-e-type=\"container\" 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\/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf6d417 e-flex e-con-boxed e-con e-child\" data-id=\"bf6d417\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713e493 elementor-widget elementor-widget-heading\" data-id=\"713e493\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Kit de transici\u00f3n de un sistema de soporte \u00abbreak\/fix\u00bb para servicios gestionados \n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac33bec elementor-widget elementor-widget-text-editor\" data-id=\"ac33bec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #f1c40f;\">\u00a1ACTUALIZADO CON M\u00c1S HERRAMIENTAS GRATUITAS!<\/span><\/p><p>Ampl\u00eda tu cartera de clientes y construye un negocio m\u00e1s eficaz y rentable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d2dfb8 elementor-button-default elementor-widget elementor-widget-button\" data-id=\"1d2dfb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#scroll-form-section\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Descargar ahora<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c493a2e e-con-full e-flex e-con e-child\" data-id=\"c493a2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a2c958 elementor-widget elementor-widget-shortcode\" data-id=\"2a2c958\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div\n\t class=\"wpml-ls-statics-shortcode_actions wpml-ls wpml-ls-legacy-dropdown js-wpml-ls-legacy-dropdown\">\n\t<ul>\n\n\t\t<li tabindex=\"0\" class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-es wpml-ls-current-language wpml-ls-item-legacy-dropdown\">\n\t\t\t<a href=\"#\" class=\"js-wpml-ls-item-toggle wpml-ls-item-toggle\">\n                <span 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lang=\"sv\">Svenska<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-pt-br\" data-ls-lang=\"pt-br\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/pt-br\/\" class=\"wpml-ls-link\">\n                            <span class=\"wpml-ls-native\" lang=\"pt-br\">Portugu\u00eas<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-ja wpml-ls-last-item\" data-ls-lang=\"ja\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.ninjaone.com\/ja\/\" class=\"wpml-ls-link\">\n                            <span class=\"wpml-ls-native\" lang=\"ja\">\u65e5\u672c\u8a9e<\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\n\t\t<\/li>\n\n\t<\/ul>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed295e9 elementor-widget__width-auto elementor-widget-mobile__width-inherit no-lazyload elementor-widget elementor-widget-image\" data-id=\"ed295e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"807\" height=\"793\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/Break_Fix_LP_image.png\" class=\"no-lazyload attachment-full size-full wp-image-195044\" alt=\"\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/Break_Fix_LP_image.png 807w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/Break_Fix_LP_image-300x295.png 300w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/Break_Fix_LP_image-768x755.png 768w\" sizes=\"(max-width: 807px) 100vw, 807px\" title=\"Break_Fix_LP_image\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/main>\n\t\t<section class=\"elementor-element elementor-element-5eaeb9f dc-has-condition dc-condition-equal e-flex e-con-boxed e-con e-parent\" data-id=\"5eaeb9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1d80d21 e-con-full e-flex e-con e-child\" data-id=\"1d80d21\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dace593 elementor-widget elementor-widget-text-editor\" data-id=\"dace593\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>\u00bfQuieres dar el salto a los servicios gestionados pero no sabes por d\u00f3nde empezar?<\/strong><\/h3><p><strong>Aqu\u00ed encontrar\u00e1s todas las respuestas a tus preguntas<\/strong>: desde qu\u00e9 ofrecer y cu\u00e1nto cobrar, hasta qu\u00e9 herramientas necesitas y c\u00f3mo atraer a clientes que, aunque satisfechos con su soporte actual, est\u00e1n buscando algo m\u00e1s.<\/p><p><b>M\u00e1s que simples consejos, <\/b>este kit incluye recursos clave como una\u00a0<span style=\"color: #f1c40f;\"><strong>calculadora de precios<\/strong><\/span>,\u00a0<span style=\"color: #f1c40f;\"><strong>un ejemplo de contrato de servicios gestionados<\/strong><\/span> y\u00a0<span style=\"color: #f1c40f;\"><strong>activos de marca blanca<\/strong><\/span>\u00a0para comenzar la transici\u00f3n hoy mismo.<\/p><p>Lo que m\u00e1s suelen compartir los proveedores de asistencia que han adoptado los servicios gestionados es que lo \u00fanico que lamentan es no haberlo hecho antes. Este kit puede ser el empuj\u00f3n que necesitas para dar ese gran paso.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b162e2e e-flex e-con-boxed e-con e-child\" data-id=\"b162e2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-698d820 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"698d820\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Qu\u00e9 incluye:<\/strong><\/h3><ul><li>Una <strong>gu\u00eda<\/strong>\u00a0con todo lo que necesitas saber sobre la transici\u00f3n a los servicios gestionados, adem\u00e1s de un plan de acci\u00f3n en 4 pasos para ayudarte a dar el gran salto.<\/li><li>Una <strong>checklist\u00a0<\/strong>para comprobar que dispones de las herramientas y la infraestructura necesarias.<\/li><li>Una <strong>calculadora de precios y rentabilidad para MSP<\/strong>, para que puedas determinar los costes, los m\u00e1rgenes y los precios m\u00e1s adecuados en tu caso.<\/li><li>Un <strong>modelo de acuerdo de servicios gestionados (MSA)<\/strong>\u00a0para que sepas qu\u00e9 incluir en el tuyo.<\/li><li>Un <strong>formulario de evaluaci\u00f3n de clientes<\/strong> que te permitir\u00e1 identificar qu\u00e9 clientes son (<em>o no<\/em>)\u00a0buenos candidatos para los servicios gestionados.<\/li><li>Una <strong>hoja de datos y un <em>one pager<\/em><\/strong>\u00a0para ayudarte a explicar a los clientes las ventajas de los servicios gestionados y lo que incluye tu oferta.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3aec9bc elementor-widget elementor-widget-image\" data-id=\"3aec9bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"866\" height=\"827\" src=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/Updated_Break_Fix_Kit_preview.png\" class=\"no-lazyload attachment-full size-full wp-image-195056\" alt=\"\" srcset=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/Updated_Break_Fix_Kit_preview.png 866w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/Updated_Break_Fix_Kit_preview-300x286.png 300w, https:\/\/www.ninjaone.com\/wp-content\/uploads\/2024\/01\/Updated_Break_Fix_Kit_preview-768x733.png 768w\" sizes=\"(max-width: 866px) 100vw, 866px\" title=\"Updated_Break_Fix_Kit_preview\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acc967f e-con-full e-flex e-con e-child\" data-id=\"acc967f\" data-element_type=\"container\" data-e-type=\"container\" id=\"scroll-form-section\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f23db9 elementor-widget elementor-widget-heading\" data-id=\"5f23db9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Descarga tu kit:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb3be61 elementor-widget elementor-widget-html\" data-id=\"fb3be61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe src=\"https:\/\/go.ninjaone.com\/l\/652283\/2022-06-01\/471b63\" width=\"100%\" height=\"500\" type=\"text\/html\" frameborder=\"0\" allowTransparency=\"true\" style=\"border: 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data-id=\"3ad7611\" data-element_type=\"widget\" data-e-type=\"widget\" data-js=\"nav-accordion-heading\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Recursos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfc0ee1 elementor-widget elementor-widget-text-editor\" data-id=\"dfc0ee1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section id=\"nav_menu-9\" class=\"widget-odd widget-first widget-1 widget clearfix widget_nav_menu\"><div class=\"menu-resources-container\"><p><a href=\"https:\/\/www.ninjaone.com\/es\/resources\/\">Centro de recursos<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/es\/blog\/\">Blogs<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/es\/it-hub\/\">IT Hub<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/videos\/\">Centro de v\u00eddeos de TI<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/es\/script-hub\/\">Biblioteca de scripts<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/es\/demos\/\" data-js=\"footer-demo-center\">Centro de demos<\/a><\/p><p><a href=\"https:\/\/app.ninjarmm.com\/apidocs\/\" target=\"_blank\" rel=\"noopener\">API para desarrolladores<\/a><\/p><p><a href=\"https:\/\/status.ninjaone.com\/\" target=\"_blank\" rel=\"noopener\">Estado del sistema<\/a><\/p><p><a href=\"https:\/\/trustpage.ninjaone.com\/es\/\" target=\"_blank\" rel=\"noopener\">Centro de confianza<\/a><\/p><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc8c4dd e-con-full nav-accordion e-flex e-con e-child\" data-id=\"bc8c4dd\" data-element_type=\"container\" data-e-type=\"container\" data-js=\"nav-accordion\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1f4cd0 elementor-widget elementor-widget-heading\" data-id=\"a1f4cd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-js=\"nav-accordion-heading\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Empresa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa3d8fa elementor-widget elementor-widget-text-editor\" data-id=\"aa3d8fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.ninjaone.com\/es\/nuestra-compania\/\">Qui\u00e9nes somos<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/es\/equipo-directivo\/\">El equipo directivo<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/es\/comunidad\/\">Comunidad<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/es\/faq\/\">FAQ<\/a><\/p><p><a 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elementor-element-a927774 footer-compliance-menu elementor-widget elementor-widget-text-editor\" data-id=\"a927774\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.ninjaone.com\/es\/politica-de-privacidad\/\">Pol\u00edtica de Privacidad<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/es\/hipaa\/\">HIPAA (EE. UU.)<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/es\/iso-27001\/\">ISO 27001<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/product-security\/\">Programa de recompensas por errores<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/essential-eight\/\">Essential Eight (Australia)<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/es\/cyber-essentials\/\">Cyber Essentials (Reino Unido)<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/wp-content\/uploads\/2022\/11\/Joint-AU-UK-Modern-Slavery-Statement.pdf\">Declaraci\u00f3n sobre Esclavitud Moderna (Reino Unido \/ Australia)<\/a><\/p><p><a href=\"https:\/\/www.ninjaone.com\/es\/politica-de-privacidad\/#ca-residents\">Derechos de privacidad de California<\/a><\/p><p><a style=\"position: relative; overflow: hidden;\" href=\"https:\/\/www.ninjaone.com\/your-privacy-choices\/\">Tus opciones de privacidad<img decoding=\"async\" decoding=async data-opt-id=346275085  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e-con-full nav-accordion e-flex e-con e-child\" data-id=\"6e81d7c\" data-element_type=\"container\" data-e-type=\"container\" data-js=\"nav-accordion\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce28f3c elementor-widget elementor-widget-heading\" data-id=\"ce28f3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-js=\"nav-accordion-heading\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informaci\u00f3n de contacto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdf1696 elementor-widget elementor-widget-text-editor\" data-id=\"fdf1696\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"footer-number na-number\">Norteam\u00e9rica:&nbsp;<a href=\"tel:+18885428339\">+1 888 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elementor-element-e0060f6 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-html\" data-id=\"e0060f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- OptanonCookieSettingsButtonStart -->\n<button id=\"ot-sdk-btn\" class=\"ot-sdk-show-settings show-for-ca-us\">Configuraci\u00f3n de cookies<\/button>\n<!-- OptanonCookieSettingsButtonEnd -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1aa3d88 e-grid-align-mobile-left elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"1aa3d88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span 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elementor-social-icon elementor-social-icon-facebook-f elementor-repeater-item-0753833\" href=\"https:\/\/www.facebook.com\/NinjaOne\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook-f<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-facebook-f\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M279.14 288l14.22-92.66h-88.91v-60.13c0-25.35 12.42-50.06 52.24-50.06h40.42V6.26S260.43 0 225.36 0c-73.22 0-121.08 44.38-121.08 124.72v70.62H22.89V288h81.39v224h100.17V288z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-bfc7a07\" href=\"https:\/\/www.instagram.com\/ninjaone\/\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<svg 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