NinjaOne SaaS Backup Dashboard

Topic

This article discusses the NinjaOne SaaS Backup dashboards.

Environment

NinjaOne SaaS Backup

Description

The NinjaOne SaaS Backup dashboards enable you to view and manage your SaaS backups from a single, central location. You can view NinjaOne SaaS Backup information from two levels: the global level, for an overview of all organizations, or from the organization level, for a more detailed view of each account in an organization.

Select a topic to continue:

• Global-level dashboard
• Organization-level dashboard

Global-Level Dashboard

To view the global-level dashboard, in your NinjaOne instance:

1. Navigate to Dashboard → Backup.
2. In the Backup drop-down menu, select SaaS → Ov   

NinjaOne will display the global-level SaaS backup overview dashboard.

The global overview aggregates seat usage counts and backup information as follows:

• Usage
  • Total seats: This column shows all licenses in use across all organizations.
• Results
  • Success: Show all backups across all organizations that have completed without issue.
  • Retrying: View the total number of backup jobs for all organizations that did not initiate or complete as expected. NinjaOne is reattempting these jobs.
  • Running: Show all backup jobs in progress for all organizations that are currently in progress.

The columns in the global backup table provide the following details:

• Organization: Organization name
• Status: Shows whether backups are activated or deactivated for the organization
• Region: The geographic region where the backup data resides, based on your region selection during setup
• Plan name: Name of the plan
• Plan Type: The NinjaOne SaaS Backup plan (Backup or Archiver)
• Total seat usage: The number of seats you are currently backing up

Organization-Level Dashboard

To view the organization-level dashboard:

1. From the left navigation bar, click Dashboard.
2. Enter the organization name in the Organizations search box to access the main organization-level dashboard. 

3. From the main organization-level dashboard, click the Backup tab and select SaaS → Overview from the drop-down menu to access the organizational-level NinjaOne SaaS Backup dashboard.

The organization-level SaaS overview aggregates seat usage counts and backup information as follows:

• Usage
  • Total seats
• Results
  • Success
  • Retrying
  • Running

The columns in the organization-level SaaS backup table provide the following details:

• Account: Account name
• Type: Type of account
• Service: Service being backed up (Office 365, Google Workspace)
• Last backup result: Whether the last backup succeeded
• Last backup date: Date and time of the last backup