{"id":523015,"date":"2025-09-09T15:37:42","date_gmt":"2025-09-09T15:37:42","guid":{"rendered":"https:\/\/www.ninjaone.com\/?post_type=video_hub&#038;p=523015"},"modified":"2025-09-09T15:38:49","modified_gmt":"2025-09-09T15:38:49","slug":"critical-business-metrics-for-msps","status":"publish","type":"video_hub","link":"https:\/\/www.ninjaone.com\/videos\/msp-growth\/critical-business-metrics-for-msps\/","title":{"rendered":"20 Critical Business Metrics for MSPs"},"content":{"rendered":"<p>Want to grow your MSP the smart way? In this video, we reveal the 20 most critical business metrics every MSP should track. Learn how to measure profitability, staff efficiency, client satisfaction, and more. With the right metrics, you\u2019ll gain clarity, improve decision-making, and scale your business with confidence.<\/p>\n<p>Read the full blog on <a href=\"https:\/\/www.ninjaone.com\/blog\/critical-business-metrics-for-msps\/\" target=\"_blank\" rel=\"noopener noreferrer\">20 Critical Business Metrics for MSPs<\/a><\/p>\n","protected":false},"author":211,"featured_media":523017,"parent":0,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_lmt_disableupdate":"no","_lmt_disable":""},"video_hub_series":[12235],"video_hub_category":[12229],"class_list":["post-523015","video_hub","type-video_hub","status-publish","has-post-thumbnail","hentry","video_hub_series-it-101","video_hub_categories-msp-growth"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ninjaone.com\/de\/wp-json\/wp\/v2\/video_hub\/523015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ninjaone.com\/de\/wp-json\/wp\/v2\/video_hub"}],"about":[{"href":"https:\/\/www.ninjaone.com\/de\/wp-json\/wp\/v2\/types\/video_hub"}],"author":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/de\/wp-json\/wp\/v2\/users\/211"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ninjaone.com\/de\/wp-json\/wp\/v2\/media\/523017"}],"wp:attachment":[{"href":"https:\/\/www.ninjaone.com\/de\/wp-json\/wp\/v2\/media?parent=523015"}],"wp:term":[{"taxonomy":"video_hub_series","embeddable":true,"href":"https:\/\/www.ninjaone.com\/de\/wp-json\/wp\/v2\/video_hub_series?post=523015"},{"taxonomy":"video_hub_categories","embeddable":true,"href":"https:\/\/www.ninjaone.com\/de\/wp-json\/wp\/v2\/video_hub_category?post=523015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}